CoE - Learning Management System (LMS/LXP)

Council of Europe

The scope of this project encompasses the complete implementation, and integration of a state-of-the-art Learning Management System (LMS/LXP) for the COE. The system must address the evolving requirements of modern learning and development, facilitating the administrative management of mutli-format learning programmes and providing an easy access, user-friendly experience for the learner.

Date limite

Le délai de réception des offres était de 2024-04-03. L'appel d'offres a été publié le 2024-03-07.

Qui ?

• Council of Europe

Qu'est-ce que c'est ?

Où ?

• Alsace › Bas-Rhin

Historique des marchés publics

Date	Document
2024-03-07	Avis de marché
2024-03-25	Avis de marché

Avis de marché (2024-03-07)
Objet
Champ d'application du marché
Titre: CoE - Learning Management System (LMS/LXP)
Brève description:

Type de contrat: Services
Produits/services: Services d'enseignement par voie électronique 📦
Description
Identifiant interne: DRH-24-0798
Titre: Framework contract
Description du marché:

The project scope includes the following components: A fully bilingual Platform: The LMS should provide a seamless experience in both English and French, encompassing both back-end and front-end interfaces to cater to the diverse linguistic needs of the COE's audience. An all-in-one SaaS solution: the solution should be a scalable SaaS solution that includes hosting, maintenance and support. GDPR Compliance and Data Security: Data storage will adhere to the General Data Protection Regulation (GDPR), ensuring that all data is stored within the EU for enhanced security and privacy. Integration with Human Resources Tool: The LMS will be integrated with the Human Resources tool of the COE's IS, streamlining the management of training and development. Unified Platform for LMS and LXP Features: The LMS will serve as a comprehensive platform, offering both Learning Management System (LMS) capabilities and integrating features of a Learning Experience Platform (LXP). Tenant Management: The system will be structured for easy management through multiple tenants, enabling efficient administration and customization for various units and departments. User-Friendly and Accessibility: The LMS will be designed with a user-friendly interface and adhere to Web Content Accessibility Guidelines (WCAG) 2.1 standards, ensuring accessibility for all users. SCORM Compatibility: The LMS will support both SCORM 1.2 (recent) and SCORM 2004 (older) formats, enabling the import and management of diverse e-learning content. Off-the-Shelf Content: The system will facilitate access to off-the-shelf content, produced by external third party providers. Versatility in learning formats: The LMS will efficiently manage various learning formats, including both classroom/in-person and virtual classroom training, webinars, e- learning, video-tutorials, presentations, PDFs, etc. It will offer the possibility to create blended learning paths and programmes for specific learning groups. Internal and External Training: The LMS will allow management of both internal training programs managed by the COE for its staff, as well as external training offerings conducted by external organisations or companies for COE staff. Collaborative learning: The system should facilitate collaboration between learners, via groups and/or forums. Reporting: The system will include easy-to-use customisable reporting functionality.

Description du marché

The project scope includes the following
components:
A fully bilingual Platform: The LMS should provide a seamless experience in both English
and French, encompassing both back-end and front-end interfaces to cater to the diverse
linguistic needs of the COE's audience.
An all-in-one SaaS solution: the solution should be a scalable SaaS solution that includes
hosting, maintenance and support.
GDPR Compliance and Data Security: Data storage will adhere to the General Data
Protection Regulation (GDPR), ensuring that all data is stored within the EU for enhanced
security and privacy.
Integration with Human Resources Tool: The LMS will be integrated with the Human
Resources tool of the COE's IS, streamlining the management of training and development.
Unified Platform for LMS and LXP Features: The LMS will serve as a comprehensive
platform, offering both Learning Management System (LMS) capabilities and integrating
features of a Learning Experience Platform (LXP).
Tenant Management: The system will be structured for easy management through
multiple tenants, enabling efficient administration and customization for various units and
departments.
User-Friendly and Accessibility: The LMS will be designed with a user-friendly interface
and adhere to Web Content Accessibility Guidelines (WCAG) 2.1 standards, ensuring
accessibility for all users.
SCORM Compatibility: The LMS will support both SCORM 1.2 (recent) and SCORM 2004
(older) formats, enabling the import and management of diverse e-learning content.
Off-the-Shelf Content: The system will facilitate access to off-the-shelf content,
produced by external third party providers.
Versatility in learning formats: The LMS will efficiently manage various learning
formats, including both classroom/in-person and virtual classroom training, webinars, e-
learning, video-tutorials, presentations, PDFs, etc. It will offer the possibility to create
blended learning paths and programmes for specific learning groups.
Internal and External Training: The LMS will allow management of both internal training
programs managed by the COE for its staff, as well as external training offerings conducted
by external organisations or companies for COE staff.
Collaborative learning: The system should facilitate collaboration between learners, via
groups and/or forums.
Reporting: The system will include easy-to-use customisable reporting functionality.

Produits/services: Services de développement de logiciels personnalisés 📦
Durée de l'accord
Date de début: 2024-05-01 📅
Informations sur les catalogues électroniques
Les offres doivent être présentées sous forme de catalogues électroniques ou comprendre un catalogue électronique
Titre
Numéro d'identification du lot: LOT-0001
Description
Lieu d'exécution: Bas-Rhin 🏙️
Site principal ou lieu d'exécution: https://www.coe.int/en/web/portal/home
Champ d'application du marché
Produits/services supplémentaires:

Services d'enseignement et de formation 📦

Services d'éducation des adultes et autres services d'enseignement 📦

Description
Adresse postale: Avenue de l'Europe
Code postal: 67075
Ville: Strasbourg Cedex
Pays: France 🇫🇷

Procédure
Type de procédure
Procédure ouverte ✅
Base juridique: Directive 2014/24/UE
Informations administratives
Délai de réception des offres ou des demandes de participation: 2024-04-03 23:59:00 📅
Langues dans lesquelles les offres ou les demandes de participation peuvent être présentées: anglais 🗣️
Conditions de passation du marché
Catalogue électronique: Autorisée
Facturation électronique: Autorisée
Les commandes électroniques seront utilisées ✅
Le paiement électronique sera utilisé ✅

Informations juridiques, économiques, financières et techniques
Conditions de participation
Motif d'exclusion: Corruption

Pouvoir adjudicateur
Nom et adresse
Nom: Council of Europe
Numéro d'enregistrement national: 778 860 080 00010
Département: Tender Board
Adresse postale: Avenue de l'Europe
Code postal: 67075
Commune postale: Strasbourg Cedex
Région: Bas-Rhin 🏙️
Pays: France 🇫🇷
Point de contact: Commission des Marchés
Courrier électronique: cdm@coe.int 📧
Téléphone: 00 📞
URL: https://www.coe.int/fr/web/portal/suppliers-central 🌏
Adresse URL pour l'échange d'informations: https://www.coe.int/fr/web/organisation/contact-us 🌏
Adresse du profil d'acheteur: https://www.coe.int/en/web/organisation/council-of-europe-suppliers-central 🌏
Type de pouvoir adjudicateur
Institution/agence européenne ou organisation internationale
Activité principale
Services d’administration générale
Communication
URL des documents: https://mycloud.coe.int/s/CY2y6Fmq8TQw8ei? 🌏
URL de participation: https://mycloud.coe.int/s/CY2y6Fmq8TQw8ei? 🌏
Soumission par voie électronique: Requise

Informations complémentaires
Informations complémentaires

The procurement for the contract will be conducted in accordance with the CoE procedures as set out in tender documents and applicable internal legal instruments of the CoE, in particular Rule No. 1395 of 20 June 2019 on the procurement procedures of the CoE. No other procurement procedures will apply. These documents may be downloaded on the website of the CoE https://search.coe.int/intranet/Pages/result_details.aspx?ObjectId=090000168094853e . In submitting this form, the Council of Europe does not waive the privileges and immunities granted to it by virtue of the General Agreement on Privileges and Immunities of the Council of Europe and its Protocols, and in particular Article 21 - Disputes - of the General Agreement.

Organe de révision
Nom: Council of Europe
Numéro d'enregistrement national: 778 860 080 00010
Département: Tender Board
Adresse postale: Avenue de l'Europe
Code postal: 67075
Commune postale: Strasbourg Cedex
Région: Bas-Rhin 🏙️
Pays: France 🇫🇷
Point de contact: Commission des Marchés
Courrier électronique: cdm@coe.int 📧
Téléphone: 00 📞
URL: https://www.coe.int/fr/web/portal/suppliers-central 🌏
Adresse URL pour l'échange d'informations: https://www.coe.int/fr/web/organisation/contact-us 🌏
Informations sur les flux de travail électroniques
La facturation électronique sera acceptée
Source: OJS 2024/S 050-147422 (2024-03-07)

Avis de marché (2024-03-25)
Procédure
Informations administratives
Délai de réception des offres ou des demandes de participation: 2024-04-10 23:59:00 📅

Changements
Autres informations complémentaires
Principale raison du changement: Mise à jour d’informations
Informations sur les modifications
Version de l’avis antérieur à modifier: 147422-2024
Source: OJS 2024/S 062-183505 (2024-03-25)

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