Communication and Visibility Services for the Strengthening Healthcare infrastructure for all (SHIFA) project

Council of Europe Development Bank

The Contractor shall provide communication and visibility services for SHIFA project, aimed to improve the health status of the refugees and persons eligible for subsidiary protection in Turkey, in line with the Visibility Guideline prepared for non-implemented humanitarian FRiT projects. The overall objectives of this Assignment are:
1. To actively improve end-beneficiaries (refugees and persons eligible for subsidiary protection)’ awareness of health infrastructure and services available and thus contribute to its sustainable use while;
2. Ensuring high visibility and improved general awareness of the EU as delivering on its commitment to assist Turkey with hosting one of the largest population of refugees and asylum-seekers in the world; and
3. Improving knowledge of refugee and asylum-seeker health issues among Turkish and EU citizens;
4. To keep key stakeholders informed of progress in implementing.

Date limite

Le délai de réception des offres était de 2022-03-21. L'appel d'offres a été publié le 2022-02-11.

Fournisseurs

Les fournisseurs suivants sont mentionnés dans les décisions d'attribution ou dans d'autres documents relatifs aux marchés publics :

• GOPA COM. Belgium

Qui ?

• Council of Europe Development Bank

Qu'est-ce que c'est ?

• Études de marché et recherche économique; sondages et statistiques › Services de publicité et de marketing

Où ?

• Ile-de-France › Paris
• Türkiye

Historique des marchés publics

Date	Document
2022-02-11	Avis de marché
2022-03-18	Informations complémentaires
2022-07-27	Avis d'attribution de marché

Avis de marché (2022-02-11)
Objet
Champ d'application du marché
Titre: Services de publicité et de marketing
Numéro de référence: 2022/06/CEB/TAM/P-LD
Brève description:

The Contractor shall provide communication and visibility services for SHIFA project, aimed to improve the health status of the refugees and persons eligible for subsidiary protection in Turkey, in line with the Visibility Guideline prepared for non-implemented humanitarian FRiT projects. The overall objectives of this Assignment are: 1. To actively improve end-beneficiaries (refugees and persons eligible for subsidiary protection)’ awareness of health infrastructure and services available and thus contribute to its sustainable use while; 2. Ensuring high visibility and improved general awareness of the EU as delivering on its commitment to assist Turkey with hosting one of the largest population of refugees and asylum-seekers in the world; and 3. Improving knowledge of refugee and asylum-seeker health issues among Turkish and EU citizens; 4. To keep key stakeholders informed of progress in implementing.

Métadonnées de l'avis
Langue originale: anglais 🗣️
Type de document: Avis de marché
Nature du marché: Services
Réglementation: Non spécifié
Vocabulaire commun pour les marchés publics (CPV)
Code: Services de publicité et de marketing 📦
Lieu d'exécution
Région NUTS: Türkiye 🏙️

Procédure
Type de procédure: Procédure ouverte
Type de soumission: Soumission pour tous les lots
Critères d'attribution
Offre la plus économique

Pouvoir adjudicateur
Identité
Pays: France 🇫🇷
Type de pouvoir adjudicateur: Institution/agence européenne ou organisation internationale
Nom du pouvoir adjudicateur: Council of Europe Development Bank
Adresse postale: 55 Avenue Kléber
Code postal: 75116
Commune postale: Paris
Contact
Adresse Internet: https://coebank.org/en/tenders/ 🌏
Courrier électronique: tenders@coebank.org 📧
URL des documents: https://coebank.org/en/tenders/ 🌏

Référence
Dates
Date d'envoi: 2022-02-11 📅
Date limite de soumission: 2022-03-21 📅
Date de publication: 2022-02-16 📅
Date de début: 2022-05-02 📅
Date de fin: 2025-02-28 📅
Identifiants
Numéro d'avis: 2022/S 033-086188
Numéro JO-S: 33
Informations complémentaires

This tender follows the rules for corporate procurements of the Council of Europe Development Bank (Guidelines on the internal procurement of services, supplies and works) .

Objet
Champ d'application du marché
Brève description:

1. To actively improve end-beneficiaries (refugees and persons eligible for subsidiary protection)’ awareness of health infrastructure and services available and thus contribute to its sustainable use while;

2. Ensuring high visibility and improved general awareness of the EU as delivering on its commitment to assist Turkey with hosting one of the largest population of refugees and asylum-seekers in the world; and

3. Improving knowledge of refugee and asylum-seeker health issues among Turkish and EU citizens;

4. To keep key stakeholders informed of progress in implementing.

Valeur totale estimée: 855 000 EUR 💰
Brève description:

The contractor is expected to deliver the following as a minimum:

1. Target group analysis, including targeted messages (English; electronic);

2. Monthly social media plans (English; electronic) & adequate and timely contents (narrative, graphic, and video/audio) for the SHIFA social media accounts and for relevant refugee-relevant apps and platforms;

3. General SHIFA two-pager (electronic and print);

4. SHIFA quarterly e-newsletter (electronic);

5. SHIFA project roll-up and posters (electronic and print);

6. Narrative and/or graphic contents for specialist audiences; e.g. blog entries on lessons learnt; project impact data for journalists/policy-makers, as appropriate, i.e. in one/two/all of the languages used for the purpose of the

Assignment;

7. Four high-level, stand-alone events for about 150 attendees/each with high media coverage;

8. Six short video and two audio testimonials;

9. Three project stories (narrative form);

10. Information campaign in four distinct phases;

11. Two exhibitions: one digital (English, Turkish, and Arabic) and one printed (English);

12. Media network/contact list (English);

13. Media monitoring report (English); and

14. List of high-level stakeholders and/or influencers (English).

Unless otherwise specified, all deliverables will be produced in English, Turkish, and Arabic.

Expected Results: During the course of the assignment, the contractor will provide.

1. SHIFA project news and stories, including audio-visual material, are disseminated effectively and timely to each of the target groups, through multiple communication channels and in the most appropriate format and language;

2. Improved general awareness and visibility of the EU as delivering on its commitment to assist Turkey with hosting one of the largest population of refugees and asylum-seekers among all target groups; and

3. Improved knowledge of refugee and asylum-seeker health issues among Turkish and EU professionals and citizens, as a whole.

Online assessment forms and polls will be created to test results and progress against the objectives set for each of the target groups on a yearly basis. Printed forms may also be made available once the infrastructure is in place.

Valeur estimée hors TVA: 855 000 EUR 💰
Description des renouvellements:

The CEB reserves the option to extend the duration of the contract for new services consisting in a repetition of similar services as those included in the contract.

Nom du projet ou programme financé par l’UE: Frit ii
Informations complémentaires:

This tender follows the rules for corporate procurements of the Council of Europe Development Bank (Guidelines on the internal procurement of services, supplies and works) .

Informations juridiques, économiques, financières et techniques
Conditions de participation
Situation économique et financière:

In order to have their offers evaluated, tenderers will be required to demonstrate that they possess following Economic and financial standing:

Pre-qualification criteria No. 1 - Average annual turnover: Minimum 855 000 EUR/year over the last 3 years:

Pre-qualification criteria No. 2 - Pre-tax profit/loss: Positive results over the last 2 years

Capacité technique et professionnelle:

In order to have their offers evaluated, tenderers will be required to demonstrate that they fulfil the following Technical and professional ability:

Pre-qualification criteria No. 3 - Personnel capacity: Permanent staff currently working in the fields related to this contract (media relations, PR, strategic communication): Minimum 5 (five);

Pre-qualification criteria No. 4 - Prior Experience: Communication services in the total value of at least € 855 000 in a single project or several projects (aggregate value of the provided services will be considered), finalized

during the last 5 years before the deadline to submit the offer for this call for tenders, which included at least 4 of the following elements: i. High-level events with good media/press coverage in Turkey; ii. Integrated, regional/

information campaigns, with due concern for accessibility of messages, contents, and designs; iii. Production of online/in-person exhibitions; iv. Communication activities for EU-funded projects, v. Production of human

stories in narrative, visual, and audio formats; vi. Communication activities on migration / refugee matters. The reference will have to be supported by documentary evidence (statement or certificate from the entity which

awarded the contract) detailing its value and description of the service. If a candidate has implemented the project in a consortium, the percentage that the candidate has successfully completed must be clear from the

documentary evidence, together with a description of the nature of the services provided if the selection criteria relating to the pertinence of the experience have been used.

Procédure
Autre base juridique: Guidelines on the Internal Procurement of Services, Supplies and Works by the Council of Europe Bank.
Heure limite de réception des offres: 12:00
Langues dans lesquelles les offres ou les demandes de participation peuvent être présentées: anglais 🗣️
Période de validité de l'offre: 3 mois
Date d'ouverture des offres: 2022-03-22 📅
Heure d'ouverture des offres: 10:00

Pouvoir adjudicateur
Contact
Point de contact: Procurement Division
URL des documents: https://coebank.org/en/tenders/ 🌏

Référence
Informations complémentaires

Candidates can request the Tender File by sending an email to TASHIFAtender@coebank.org until 9 March 2022, indicating in the subject of their message “COMMUNICATION AND VISIBILITY SERVICES FOR THE SHIFA PROJECT”.

Any request coming after that date will not be responded to.

Any questions related to this tender should be summited in writing via email TASHIFAtender@coebank.org at the latest by 11 March 2022. The CEB has no obligation to provide clarifications to questions that would be submitted after this date.

The CEB will provide answers to the questions at the latest by 16 March 2022.

Informations complémentaires
Organe de révision
Nom: Chief Compliance Officer
Commune postale: Paris
Pays: France 🇫🇷
Courrier électronique: compliance@coebank.org 📧
Informations sur les délais d'introduction des recours:

Procedures according to the Guidelines on the internal procurement of services, supplies and works by the Council of Europe Development Bank.

Source: OJS 2022/S 033-086188 (2022-02-11)

Informations complémentaires (2022-03-18)
Objet
Métadonnées de l'avis
Type de document: Informations complémentaires

Référence
Dates
Date d'envoi: 2022-03-18 📅
Date limite de soumission: 2022-04-04 📅
Date de publication: 2022-03-23 📅
Identifiants
Numéro d'avis: 2022/S 058-153533
Se réfère à l'avis: 2022/S 033-086188
Numéro JO-S: 58
Informations complémentaires

Candidates can request the Tender File by sending an email to TASHIFAtender@coebank.org until 22 March 2022, indicating in the subject of their message “COMMUNICATION AND VISIBILITY SERVICES FOR THE SHIFA PROJECT”. Any request coming after that date will not be responded to. Any questions related to this tender should be summited in writing via email TASHIFAtender@coebank.org at the latest by 24 March 2022. The CEB has no obligation to provide clarifications to questions that would be submitted after this date. The CEB will provide answers to the questions at the latest by 30 March 2022.

Source: OJS 2022/S 058-153533 (2022-03-18)

Avis d'attribution de marché (2022-07-27)
Objet
Champ d'application du marché
Valeur totale du marché: 847 000 EUR 💰
Métadonnées de l'avis
Type de document: Avis d'attribution de marché

Procédure
Type de soumission: Sans objet

Référence
Dates
Date d'envoi: 2022-07-27 📅
Date de publication: 2022-08-01 📅
Identifiants
Numéro d'avis: 2022/S 146-419426
Numéro JO-S: 146

Objet
Lieu d'exécution
Site principal ou lieu d'exécution: Republic of Türkiye

Procédure
Critères d'attribution
Critère de qualité (nom): Quality
Critère de qualité (pondération): 80
Prix (pondération): 20

Attribution du marché
Date de conclusion du contrat: 2022-07-06 📅
Nom: GOPA COM. Belgium
Numéro d'enregistrement national: 0462.293.288
Adresse postale: Boulevard de la Woluwe 2
Commune postale: Brussels
Code postal: 1105
Pays: Belgique 🇧🇪
Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest 🏙️
Valeur totale du marché: 847 000 EUR 💰
Informations sur les appels d'offres
Nombre d'offres reçues: 4
Source: OJS 2022/S 146-419426 (2022-07-27)

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